Customer privacy notice

 

This privacy notice tells you what to expect us to do with your personal information.

​

Contact details

​

Email: unistudentpuballiance@gmail.com

​

What information we collect, use, and why

 

We collect or use the following information to provide services and goods, including delivery:

​

• Names and contact details

• Payment details (including card or bank information for transfers and direct debits)

​

Lawful bases

 

Our lawful bases for collecting or using personal information to provide services and goods are:

​

• Consent​

​

Where we get personal information from

​

• People directly

​

How long we keep information

 

• We retain the personal data processed by us for as long as is considered necessary for the purpose for which it was collected.

​

Who we share information with

Others we share personal information with

​

• Publicly on our website, social media or other marketing and information media (where appropriate)

​

Your data protection rights

 

Under data protection law, you have rights including:

​

Your right of access - You have the right to ask us for copies of your personal data.

​

Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

​

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

​

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

​

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

​

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

​

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

​

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

​

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

​

How to complain

 

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

​

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

​

The ICO’s address:    

      

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

​

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

​

Last updated

6 July 2024